Privacy Policy

1. Complete Data Sovereignty

Your patients' health records, financial transactions, prescriptions, x-rays, and clinical history belong exclusively to you. DentX operates completely offline. We do not collect, transmit, upload, or store any of your patient data on external cloud servers. All database records are stored locally on your own computer systems or local area network (LAN).

2. Information We Collect

To facilitate software delivery, licensing validation, and customer support, we collect the following minimal data:

• Contact details: Name, professional email address, and phone number when purchasing a license or contacting support.
• Licensing info: Your computer's unique Hardware ID (HWID) to issue and validate the secure license key.

3. Processing Payments

Payment transactions are processed securely through certified third-party payment gateways (Paddle, Lemon Squeezy, or Sofizpay depending on your region). We do not collect or store your credit card details or payment credentials on our systems.

4. Security of Data

Since data remains offline on your hardware, the physical and digital security of the patient database depends on your security practices (e.g., local computer passwords, firewalls, operating system updates, and storage backups). We recommend performing regular database backups to an external storage drive.

5. Contact Information

If you have any inquiries regarding data protection or our privacy practices, please contact our support team at support@dentx-health.com.